Setting up email notifications in Cerberus Helpdesk
Updated 28/05/2011 Starting with version 5.4, changes have been made which render previous of methods of sending email notifications inoperable. In fact if you upgrade from a previous version to 5.4, your notifications will break. Cerberus 5.4 brings a new functionality called Virtual Attendants. This is what you’ll need to use from now on. Click on Groups. Select a group …
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